You are here: ECoolAbout ECool Why Choose Us |
We make your every dollar show its value.
You will have enough reasons to choose us.
100% Australian!
Our corporate offices and all our staff are located in Melbourne, Australia. Our servers are located in Melbourne as well. Unlike many low-cost hosting companies, we do not outsource staff or use leased servers based in the US.
Great reputation!
ECool is a hosting company well known among web professionals. We believe in word to mouth more than in any other kind of advertising and that is why we place more efforts everyday towards our clients' satisfaction. ECool benefits from the priceless experience of being one of the few web pioneers who have found the way to profitability and longevity.
Great support!
Our friendly and highly trained support staffs are ready and eager to assist you with your questions 24/7 by many ways we are offering.
Our regularly updated Online Knowledge Base and Forum are all excellent tools to quickly find answers to your questions.
Our ticket system
can let your questions answered very individually.
We also provide you with live chat service to talk with our staff instantly by message or VOIP.
Great hardware!
We use only best of breed hardware to insure maximum reliability. We own all our servers and have hot standby replacement hardware for all our servers.
Our custom designed and built network ensures top redundancy, performance and security for all our client sites. It allows us to achieve promised 99% uptime all the way.
Great tools!
Our professional hosting plans include everything you'll need to get your website up and running. It is based on the world's leading control panel software, Plesk, which is powerful to meet all your demand for controling.
Our cutting edge DIY site building system "Sitebuilder" can design your heighly professional website and modify content yourself at any time without any pain .
Great prices!
The professionalism of our staff and the constant quality of our service has made our business very profitable along the years. Instead of sitting back in self appreciation, we have chosen to use size to our advantage and provide even more competitive products by offering higher limits and more disk space than any other hosting company with Australian based servers, all at extremely competitive rates.
Best Value Commitment!
Our commitment to you is to provide the best possible value. From the very beginning, we have strived to provide the best possible value at the best possible price.
Unconditional 30-day Money Back Guarantee!
At ECool, we have no reason to try to lock you in. We have enough confidence in our products and services to know you will enjoy doing business with us. If you happen to be unsatisfied with one of our hosting product and wish to stop out, contact us within 30 days of activation and we will give you a full refund (minus any applicable domain registration fees).
Immediate activation & instant set-up!
Publish your website now! Order a hosting package by credit card and you will have your account setup and configured, and your login details emailed to you within minutes. Even .au domain validations are processed by our staff within minutes.
A lot more than hosting!
ECool is committed to providing you the best possible hosting and web design/development service. Our extensive and diverse team of professionals cover all relevant technical aspects involved in running an internet services business. You benefit by having the best and most appropriate tools and services available for you and your websites.